The Secrets to Getting People to Answer Your Customer Service Survey

The Secrets to Getting People to Answer Your Customer Service Survey

To businesses, customer satisfaction surveys are vital in measuring the pulse of brand perception and paving the way for future organizational decisions. Unfortunately, customers often see it differently. To many, the satisfaction survey is a bothersome and seemingly endless list of questions that don't matter to them.

How can businesses communicate the value of the customer questionnaire and discourage people from sending it straight to their trash bin?

http://blog.demandforce.com/2012/10/the-secrets-to-getting-people-to-ans...

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